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	<title>ETF2L &#8211; Latest activity in &#8220;Virginmedia French servers&#8221;</title>
	<link>https://staging.etf2l.org/forum/support/topic-21262/</link>
	<description><![CDATA[The latest posts to this topic.]]></description>
    	<item>
    	    <title>Reply by Enef</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-3/?recent=387791#post=387791</link>
    	    <description><![CDATA[OK, so, I had some results yesterday with my issues (as i'm sure many of my opponents will be happy to know, believe me guys, going 8/21 because i'm lagging against you is just as fun for me as it is for you to try and hit me, really).

I read around many websites trying to figure out what i could do, i ended up stumbling across an email address for the VM CEO called Neil Berkett, i emailed him with my issue and explained the shitty customer service i received on their help forums and a person called Marina got back to me letting me know that a "Specialist Agent" would be in touch via phone with me to discuss the issue. 

About an hour later i got the phone call and he said again that it IS because of High Utilisation in the area but there IS nothing they can do about it, unless it gets WORSE they wont do anything about it. So instead he said we can cancel our contract without any charges.

Result?


Now i just need to persuade my mum to actually do this, haha, as we have to switch Phone, TV and Internet if we do switch, so it's a bit of a pain.

Any suggestions for GOOD companies in the UK? Remember that we have to get TV, Phone and Internet (atm we're looking at Sky probably, anyone have any experience with Sky Unlimited package?)?]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=387791</guid>
    	    <pubDate>Wed, 06 Jun 2012 11:21:44 +0200</pubDate>
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    	<item>
    	    <title>Reply by Mould</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-3/?recent=387791#post=382861</link>
    	    <description><![CDATA[I know that feel, that awful part where nobody is connected to the internet except you and you still get like 300 ping to every server.]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382861</guid>
    	    <pubDate>Sun, 06 May 2012 22:38:50 +0200</pubDate>
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    	<item>
    	    <title>Reply by Enef</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-3/?recent=387791#post=382856</link>
    	    <description><![CDATA[<i>Quoted from Miek</i>
		<blockquote>[...]
Have you done a proper test with nobody else connected and minimal things running? So often it's a flatmate running their torrents at full upload in the background.

Also look at disabling all the DDoS prevention and related settings on the router, they usually cause issues.

Also bear in mind the traffic limits at certain times of the day: http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&#38;ARTICLE_ID=389465&#38;CURRENT_CMD=SEARCH&#38;CONFIGURATION=1029&#38;PARTITION_ID=1&#38;USERTYPE=1&#38;LANGUAGE=en&#38;COUNTY=us&#38;VM_CUSTOMER_TYPE=Cable
It's pretty easy for your connection to get congested while limited.</blockquote>

Those tracerts and pingtests were done when i was the only one in the house with internet on, and nothing running at all.

The DDoS stuff i turned off when i first moved in here because it was causing packet loss, massive amounts of it. AND i dont have limits, the only limits i have are a 10gig DOWNLOAD limit EVERY DAY between like 10AM and 6PM and 7gig between 6-1AM or something. Then they cut the DOWNLOAD SPEED to half.

FRom what i can tell, when i asked Spike if that might be the issue he said it wasn't.

(I'm the only one in the house that downloads anything, i live with my parents etc.)]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382856</guid>
    	    <pubDate>Sun, 06 May 2012 22:06:57 +0200</pubDate>
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    	<item>
    	    <title>Reply by mikechml</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-3/?recent=387791#post=382852</link>
    	    <description><![CDATA[<i>Quoted from Enef</i>
		<blockquote>...</blockquote>
Have you done a proper test with nobody else connected and minimal things running? So often it's a flatmate running their torrents at full upload in the background.

Also look at disabling all the DDoS prevention and related settings on the router, they usually cause issues.

Also bear in mind the traffic limits at certain times of the day: http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&#38;ARTICLE_ID=389465&#38;CURRENT_CMD=SEARCH&#38;CONFIGURATION=1029&#38;PARTITION_ID=1&#38;USERTYPE=1&#38;LANGUAGE=en&#38;COUNTY=us&#38;VM_CUSTOMER_TYPE=Cable
It's pretty easy for your connection to get congested while limited.]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382852</guid>
    	    <pubDate>Sun, 06 May 2012 20:40:42 +0200</pubDate>
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    	    <title>Reply by CrashSite</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382836</link>
    	    <description><![CDATA[Point out that they are not providing the service they promised, which is a breach of contract on their end. Leave and go to BeThere.]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382836</guid>
    	    <pubDate>Sun, 06 May 2012 18:39:40 +0200</pubDate>
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    	<item>
    	    <title>Reply by Enef</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382835</link>
    	    <description><![CDATA[Adams server:

Tracing route to adamfindlay.co.uk [46.105.121.112]
over a maximum of 30 hops:

  1    99 ms    72 ms    22 ms  10.147.224.1
  2   215 ms    10 ms   117 ms  leed-core-2a-ae3-688.network.virginmedia.net [80
.0.241.81]
  3    54 ms    54 ms    14 ms  leed-bb-1a-ae9-0.network.virginmedia.net [213.10
5.159.249]
  4    50 ms    13 ms    47 ms  brnt-bb-1b-as2-0.network.virginmedia.net [213.10
5.175.26]
  5    47 ms    22 ms    49 ms  brnt-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.50]
  6    14 ms    88 ms    24 ms  telc-ic-1-as0-0.network.virginmedia.net [62.253.
185.74]
  7   113 ms   139 ms   101 ms  195.66.236.220
  8    49 ms   173 ms    16 ms  rbx-g1-a9.fr.eu [94.23.122.66]
  9    36 ms    78 ms    37 ms  vss-5a-6k.fr.eu [178.33.100.26]
 10   195 ms    64 ms    54 ms  adamfindlay.co.uk [46.105.121.112]


Con server:
Tracing route to m32401.wwwsrv.eu [80.83.123.165]
over a maximum of 30 hops:

  1    88 ms   123 ms    38 ms  10.147.224.1
  2    85 ms     *       18 ms  leed-core-2b-ae3-2584.network.virginmedia.net [8
2.15.94.141]
  3   144 ms    10 ms    12 ms  leed-bb-1b-ae9-0.network.virginmedia.net [213.10
5.159.253]
  4    64 ms    83 ms    75 ms  leed-bb-1a-ae0-0.network.virginmedia.net [62.253
.187.185]
  5   103 ms    59 ms   100 ms  brnt-bb-1b-as2-0.network.virginmedia.net [213.10
5.175.26]
  6    42 ms    79 ms    38 ms  brnt-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.50]
  7    58 ms   176 ms     *     telc-ic-1-as0-0.network.virginmedia.net [62.253.
185.74]
  8    17 ms   117 ms     *     te1-3.ccr01.lon04.atlas.cogentco.com [130.117.15
.69]
  9    37 ms   145 ms   104 ms  te0-4-0-4.ccr21.lon01.atlas.cogentco.com [154.54
.38.81]
 10    65 ms    35 ms    84 ms  te0-2-0-4.mpd21.lon13.atlas.cogentco.com [154.54
.57.94]
 11     *       46 ms    74 ms  te0-5-0-0.mpd21.ams03.atlas.cogentco.com [154.54
.60.202]
 12    97 ms    40 ms    35 ms  te3-1.ccr01.dus01.atlas.cogentco.com [154.54.61.
78]
 13    62 ms   144 ms    36 ms  149.6.138.114
 14    51 ms    99 ms    39 ms  m32401.wwwsrv.eu [80.83.123.165]

http://www.pingtest.net/result/62308847.png Maidenhead
http://www.pingtest.net/result/62308910.png Frankfurt
http://www.pingtest.net/result/62308965.png Rotterdam

Sigh, we signed into a pretty long contract with VM unfortunately that restricts us to them for about another year. I honestly don't know what i can do at this point.]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382835</guid>
    	    <pubDate>Sun, 06 May 2012 18:28:38 +0200</pubDate>
    	</item>
    	<item>
    	    <title>Reply by Dr Justice</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382629</link>
    	    <description><![CDATA[GO VIRGIN!

Tracing route to 94.136.46.59 over a maximum of 30 hops

  1    20 ms    39 ms    28 ms  cpc6-addl4-2-0-gw.6-3.cable.virginmedia.com [86.
31.111.1]
  2    31 ms    65 ms    27 ms  hers-core-1a-ae1-1686.network.virginmedia.net [8
0.3.33.77]
  3   118 ms   142 ms    97 ms  brnt-bb-1a-so-110-0.network.virginmedia.net [213
.105.175.37]
  4   138 ms   105 ms    76 ms  nrth-bb-1b-as4-0.network.virginmedia.net [212.43
.162.218]
  5    71 ms   101 ms    62 ms  tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
  6    51 ms   117 ms   148 ms  linx1-hex.webfusion.com [195.66.225.171]
  7   126 ms    96 ms    98 ms  hx8-cr4.core.webfusion.com [109.104.95.138]
  8   100 ms   139 ms   154 ms  cr4-ld4.core.webfusion.com [109.104.95.142]
  9   131 ms   246 ms    84 ms  94.136.46.59

Trace complete.]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382629</guid>
    	    <pubDate>Fri, 04 May 2012 23:11:45 +0200</pubDate>
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    	<item>
    	    <title>Reply by BRaH</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382327</link>
    	    <description><![CDATA[<i>Quoted from octochris</i>
		<blockquote>we've got you covered.

https://tpb.pirateparty.org.uk/</blockquote>

merci beaucoup]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382327</guid>
    	    <pubDate>Thu, 03 May 2012 15:07:13 +0200</pubDate>
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    	<item>
    	    <title>Reply by Enef</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382313</link>
    	    <description><![CDATA[and after a 4 day weekend of non stop lag issues, last night was perfectly fine :s]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382313</guid>
    	    <pubDate>Thu, 03 May 2012 13:36:41 +0200</pubDate>
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    	<item>
    	    <title>Reply by Dr. Chris</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382301</link>
    	    <description><![CDATA[we've got you covered.

https://tpb.pirateparty.org.uk/]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382301</guid>
    	    <pubDate>Thu, 03 May 2012 12:05:23 +0200</pubDate>
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    	<item>
    	    <title>Reply by Sketch</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382298</link>
    	    <description><![CDATA[<i>Quoted from Atkins</i>
		<blockquote>the pirate bay is now blocked on virgin media :(</blockquote>

lol on BT it just comes up with a bare bones thepiratebay.se version of tpb for me]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382298</guid>
    	    <pubDate>Thu, 03 May 2012 12:04:07 +0200</pubDate>
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    	<item>
    	    <title>Reply by Ruerin</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382268</link>
    	    <description><![CDATA[My friend who is with VM constantly complains about lag, jitter and packet loss. He's paying for the top-tier package as well...

I don't have any experience with them myself as fibre-optic or cable isn't and will never be available out where I live, but make plenty of noise about it and they'll eventually have no choice but to take notice of their issues. That's how I used to do things with TalkTalk before I switched, at least.]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382268</guid>
    	    <pubDate>Thu, 03 May 2012 01:47:44 +0200</pubDate>
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    	<item>
    	    <title>Reply by Spike Himself</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382239</link>
    	    <description><![CDATA[<i>Quoted from Enef</i>
		<blockquote>"There is a problem! but its not bad enough we'll do anything about it"</blockquote>

Not even that; they are saying the delay is not in their end, while the tracert outputs clearly show that it is.]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382239</guid>
    	    <pubDate>Wed, 02 May 2012 20:00:05 +0200</pubDate>
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    	<item>
    	    <title>Reply by Eledorian</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382237</link>
    	    <description><![CDATA[<i>Quoted from Enef</i>
		<blockquote>"There is a problem! but its not bad enough we'll do anything about it"</blockquote>

Which you know is always a great response to get from someone who is providing a flawed service. He's practically telling you it's not economically intresting for them to fix because it doesn't effect enough people.]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382237</guid>
    	    <pubDate>Wed, 02 May 2012 19:55:42 +0200</pubDate>
    	</item>
    	<item>
    	    <title>Reply by BRaH</title>
    	    <link>https://staging.etf2l.org/forum/support/topic-21262/page-2/?recent=387791#post=382236</link>
    	    <description><![CDATA[the pirate bay is now blocked on virgin media :(]]></description>
    	    <guid isPermaLink="false">generator=rsdiscuss&#038;baseurl=https://staging.etf2l.org&#038;feed=forum&#038;forum=support&#038;topic=21262&#038;post=382236</guid>
    	    <pubDate>Wed, 02 May 2012 19:53:09 +0200</pubDate>
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