Dear [University] IT Support, My name is [name] and I am on [course]. I have been experiencing some difficulties with utilising the provided Internet connection to assist me with [course] that I am studying, and I'm hoping you can help me. I [currently pay/get free/steal this connection from small jewish miners] and I'm getting a little frustrated that your blocking of ports is not enabling me to complete my course at the high level I would like. Some [classmates/colleagues/rabbits] and I, have organised a study group to be held 2-3 times a week over a free voice communication program called Mumble. The benefit of this, is that it allows us to all meet in our own time, we can have as many people as we like in the chat and we have the facility to record the study groups for future use if we need to. Would you be kind enough to unblock 1-2 ports so that we can all participate in the study group and share our valuable opinions with each other? I'm sure you can agree that organising a group like this is utilising technology for a good purpose and thus you should be able to understand my concerns at not being able to participate currently. I look forward to hearing from you soon and to being able to join my classmates in our study group sessions. Kind Regards, [name] --- Delete/Edit as appropriate :p